About us

PrimeSys Ltd

Friendly, professional, everyday people with 40+ years experience in the UK IT industry.

A business built on long-term partnerships, with its customers and suppliers.

40+ years experience in the UK IT industry

With combined experience of over 40 years in UK IT, the PrimeSys leadership team has been advising and assisting clients of all sizes, for many years. Across commercial and public sectors, from small Local Authorities to the largest High Street brands.

Our experience and industry relationships enabled PrimeSys to develop a range of solutions and services that combine the best of on-site systems, cloud and managed services. Together with flexible commercial models, that enable clients to consume and pay for IT, in the way that best suits their organisation.

Friendly, professional, everyday people

Here at PrimeSys, we are professional, friendly, regular everyday people.

An honest and straightforward approach is what we like when buying from suppliers in our business and personal lives. So this is the experience we expect for our customers too.

This means providing the right advice, information when it’s needed, contact at a frequency that suits our clients, fair and competitive pricing first time around and saying “no” if we’re not 100% confident in delivering the best possible experience. Putting customer service at the top of the agenda, in everything we do.

This approach, combined with our friendly and down to earth style, makes PrimeSys refreshingly easy to work with.

Cutting through the marketing noise

IT is always evolving but the pace of change has been greater than ever in recent years.

IT teams have to balance demands for greater flexibility, agility and accessibility, against a need to secure and protect from an ever increasing range of threats, all while operating within commercial constraints.

The number of options and considerations, across on-site technology, cloud and managed services, means there is more choice than ever before for IT teams and their respective businesses. This can make decisions on where and how to deliver IT services complex and difficult.

At PrimeSys, we use our years of experience and knowledge to cut through the marketing and keep pace with the latest industry developments, so our clients don’t have to. We advise our clients on strategies, approaches and technologies, from a carefully constructed portfolio of solutions and services, from both established and new vendors.

We know how damaging it can be when suppliers or technologies don’t live up to their promises. So we invest the time and effort, with robust product selection processes, to ensure that PrimeSys solutions and services deliver.

Business with a conscience

PrimeSys is built on the same principals of honesty and integrity in business that have worked for the founders, over many years.

As a company, we put the customer experience at the heart of everything we do. We believe that this drives commercial success and not the other way around.

Doing the right thing doesn’t just apply to our customers though and it isn’t just about commercial success. At PrimeSys, we’re focused on building a business and culture, which supports our staff, our suppliers and makes a positive contribution to the wider community and society that we live and work in.

A partner not a supplier…

Over the years, we’ve seen the benefit of taking a long term view, when building a business, attracting and retaining the best staff, and in working with our customers. A relationship is a two way street and we take the time to understand our clients, how they like to work and where we can add genuine value.

Trust is important in any relationship but can be slow to build and easy to damage. So we will always prioritise the long term relationship, ahead of a quick sale. Taking this long term view, PrimeSys builds strong partnerships with our clients, that last.